Quick FAQs

Below are some questions that we believe are likely to be most frequently asked. Naturally, this page will respond dynamically to both new questions and changes to NFB-NEWSLINE® Online itself. Should you have a question that is not addressed on this page, please contact us so that we may provide you with an answer.

Q. What is NFB-NEWSLINE® Online?
A. NFB-NEWSLINE® Online is the newest and most exciting way of accessing your favorite content. You can read it on the Web, download it to your digital talking book player or to a portable MP3 player, or you can have the publications and TV listings read to you over your computer using the same functions as with traditional, phone-based, NFB-NEWSLINE®.

Q. How can I sign up to read the papers online?
A. Firstly, you must be an NFB-NEWSLINE® subscriber. To subscribe, please complete an application form.

Q. I am already a NFB-Newsline subscriber; am I subscribed to NFB-NEWSLINE® Online?
A. Yes, but just like with the e-mail delivery, you will need to fill out an agreement form for non-distribution. If you would like to use the NFB-NEWSLINE® Online, please read and agree to our Terms of Use agreement which will be displayed after entering your codes for the first time.

Q. What can I do on NFB-NEWSLINE® Online?
A. You can read all of the papers and magazines, access state-specific information, and view the TV listings that are available on the service. To learn about these exciting initiatives just click on these links, available on every page:

• Web News On Demand
• NFB-NEWSLINE® in Your Pocket
• Podable News

Q. I’m having problems with using a feature of NFB-NEWSLINE® Online. Where can I go for help?
A. You can call us at (866) 504-7300 or e-mail the NFB-NEWSLINE team. When contacting us, please provide us with your identification codes and clearly state your question or the problem you are experiencing.

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